Terms of service
Last updated: July 14, 2026
This website is operated by Muzy Baby. Throughout the site, the terms “we”, “us”, and “our” refer to Muzy Baby. Muzy Baby offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including browsers, customers, merchants, and content contributors.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use our Services.
Any new features or tools added to the current store shall also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to offer our products and Services to you.
1. Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority and have given your consent to allow any minor dependents to use this site.
You may not use our products or Services for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction, including copyright laws.
Any violation of these Terms may result in the immediate termination of your access to our Services.
2. General Conditions
We reserve the right to refuse Service to anyone for any lawful reason at any time.
You understand that your content, excluding credit card information, may be transferred unencrypted and may involve transmissions over various networks and changes required to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or contact on the website through which the Service is provided without express written permission from us.
3. Product Information and Availability
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or refund only according to our Return and Refund Policy.
We strive to display product colors, images, measurements, and other product information as accurately as possible. However, we cannot guarantee that your device’s display of any color, image, or product detail will be completely accurate.
We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products and product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product or Service at any time.
Any offer for any product or Service made on this site is void where prohibited.
We work with international fulfilment partners, warehouses, suppliers, and delivery providers. Delivery times may vary depending on order processing, destination, customs procedures, local delivery conditions, and courier delays.
Estimated delivery times are provided as estimates only and are not guaranteed unless explicitly stated otherwise. We are not responsible for delays caused by customs authorities, delivery providers, incorrect customer information, severe weather, strikes, or other circumstances outside our reasonable control.
4. Accuracy of Billing and Account Information
We reserve the right to refuse or cancel any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address.
If we make a change to or cancel an order, we may attempt to notify you by contacting the email address, billing address, or phone number provided when the order was placed.
You agree to provide current, complete, and accurate purchase, shipping, billing, and account information for all transactions made through our store.
You agree to promptly update your account and other information, including your email address, payment details, and shipping information, so that we can complete your transactions and contact you when necessary.
For more information, please review our Return and Refund Policy.
5. Third-Party Services and Links
We may provide you with access to third-party tools, applications, platforms, or links over which we have no control or input.
You acknowledge and agree that we provide access to such tools and services “as is” and “as available” without any warranties, representations, conditions, or endorsements.
We shall have no liability arising from or relating to your use of optional third-party tools, websites, products, or services.
Any use by you of optional tools or third-party services offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve the terms under which those tools or services are provided.
We are not responsible for the privacy, security, accuracy, content, or practices of third-party websites. However, we may assist you in accordance with our policies where applicable.
6. User Comments, Feedback, and Submissions
If you send us suggestions, ideas, proposals, plans, reviews, photographs, videos, or other materials, whether online, by email, by postal mail, or otherwise, you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use those materials in any medium, subject to applicable law.
We are under no obligation to maintain comments or submissions in confidence, pay compensation for them, or respond to them.
We may, but have no obligation to, monitor, edit, or remove content that we determine to be unlawful, offensive, threatening, defamatory, obscene, objectionable, or in violation of any party’s intellectual property rights or these Terms.
You agree that your comments and submissions will not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights.
You further agree that your comments will not contain unlawful, abusive, obscene, or misleading material, or any computer virus or other malware that could affect the operation of the Service or any related website.
You are solely responsible for any comments or submissions you make and their accuracy.
7. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
8. Errors, Inaccuracies, and Omissions
Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, and availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on the website is inaccurate, at any time and without prior notice, including after you have submitted your order.
We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law.
9. Prohibited Uses
You may not use our site, products, Services, or content for:
Any unlawful purpose
Soliciting others to perform or participate in unlawful acts
Violating international, national, provincial, state, or local laws or regulations
Infringing upon or violating our intellectual property rights or the intellectual property rights of others
Harassing, abusing, insulting, harming, defaming, slandering, intimidating, or discriminating against others
Submitting false or misleading information
Uploading or transmitting viruses, malware, or other harmful code
Collecting or tracking the personal information of others without authorization
Spamming, phishing, scraping, crawling, or engaging in similar abusive practices
Any obscene, immoral, or fraudulent purpose
Interfering with or circumventing the security features of the Service, website, or related platforms
We reserve the right to terminate your use of the Service or any related website for violating any of these prohibited uses.
10. Disclaimer of Warranties and Limitation of Liability
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results obtained from the use of the Service will be accurate or reliable.
You agree that we may remove the Service for indefinite periods or cancel the Service at any time without notice, subject to applicable law.
Your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are provided “as is” and “as available,” except where expressly stated otherwise or where applicable consumer law provides mandatory rights.
To the maximum extent permitted by applicable law, Muzy Baby, its owners, affiliates, employees, agents, contractors, service providers, suppliers, and licensors shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or any products purchased through the site.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, or affects any mandatory consumer rights available to you under applicable law.
11. Indemnification
You agree to indemnify, defend, and hold harmless Muzy Baby and its affiliates, owners, employees, agents, contractors, licensors, service providers, subcontractors, suppliers, and partners from any third-party claim or demand, including reasonable legal fees, arising from your breach of these Terms, your violation of any law, or your violation of the rights of a third party.
12. Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law.
The unenforceable portion shall be deemed severed from these Terms, and that determination shall not affect the validity and enforceability of the remaining provisions.
13. Termination
These Terms remain effective unless and until terminated by either you or us.
You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or by discontinuing your use of our site.
We may terminate or suspend your access to the Service if, in our reasonable judgement, you breach these Terms or engage in unlawful, fraudulent, abusive, or prohibited conduct.
Any obligations and liabilities incurred before the termination date shall survive termination where applicable.
14. Entire Agreement
These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement between you and us regarding your use of the Service.
These Terms supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
15. Governing Law
These Terms of Service and any separate agreements through which we provide you with Services shall be governed by and interpreted in accordance with the laws of the Netherlands.
If you are a consumer residing in another country, you may also benefit from mandatory consumer protection rights available under the laws of your country of residence.
16. Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.
17. Contact Information
For questions about these Terms of Service, please contact us at:
Email: info@muzybaby.com